Returns & Exchanges
At DESO, we want you to be completely satisfied with your purchase. If your new fashion items aren't the perfect fit, you can return or exchange them within 30 days of delivery.
1
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
2
Package Your Items
Securely pack the items in their original packaging, ensuring all tags are attached and the products are in unworn condition.
3
Ship It Back
Print the prepaid shipping label provided by our portal and drop off your package at any authorized carrier location.
4
Receive Your Refund
Once our warehouse inspects the returned items, your refund or exchange will be processed within 5 to 7 business days.
📅
30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
💳
Fast Refunds
5-7 business days processing